Recycle your old Electronic and Electrical Equipment (EEE) products and help protect environment.

E-waste means electrical and electronic equipment, whole or in part discarded as waste by the consumers as well as rejects from manufacturing, refurbishment and repair processes.

E-waste when disposed or recycled improperly, can cause severe environmental pollution and adversely affect human body as they contain excess of toxic chemicals like mercury, polybrominated flame retardants, barium, lithium and PVC. The traditional process of burning and disposing of e-waste releases toxic gases into the atmosphere, causing severe air pollution. Besides that, poor recycling and improper disposal of e-waste leads to pollutants such as heavy metals and persistent organic compounds be released into the atmosphere, which pollutes the eco-system and causes health hazards. Alternately, practices of dumping of e-waste into landfills for disposal eventually releases the hazardous and toxic components seep into the eco-system including into the regional water tables, causing soil pollution and contaminating the water table. Such contamination will affect nearby communities in an adverse manner for much longer time.

Further, accidental breakage and damage of electronics and e-waste can pose a threat to the environment. As these electronics contain toxic components as long as they are enclosed within the original manufacturer’s designed outer-shell of the gadget, they may not pose much of a danger as they may have been engineered to sustain any adverse effects. However, accidental breakage or damage of such electronics or e-waste can lead to toxic elements leaking and contaminating the immediate environment. Damage to the environment due to accidental breakage of e-waste is a major concern and consumers need to ensure that they dispose e-waste only at authorized recycling centres in the prescribed manner.

Cloudtail's E-Waste Recycling Program:

In order to provide E Waste recycling measures for customers, Cloudtail has appointed Reteck Envirotech Private Limited (Reteck), as the Producer Responsibility Organization (PRO) in compliance with the E-Waste (Management & Handling) Rules, 2016 (Rules). Reteck is authorized to provide e-waste disposal service to all customers of Cloudtail and has a PAN-India collection mechanism for collecting e-waste from consumers and for further disposal as per the Rules.

As part of this arrangement with Reteck, Cloudtail has set up e-waste drop off centres and implemented an e-waste take back mechanism to ensure disposal of e-waste as per the Rules.

To know more about how to recycle your end-of-life EEE products / e-waste

1. Log on to and place a request for e-waste pick up; or

2. Call up Reteck's Toll Free Number: 1800-123-1714; or

3. Write to -

Cloudtail’s E-waste Collection Points:

Click here to view the list

Instructions of handling the product during and after its use and Do's and Don'ts with respect to handling the product:


a) Always look for information in the product's user's guide for end-of-life equipment handling.
b) Ensure that only authorized recyclers handle your electronic products.
c) Always call local authorized e-waste collection centers to dispose products that have reached end-of life.
d) When your used electronic products, batteries or accessories reach the end of their life, always dispose of them at your nearest authorized e-waste collection center.
e) Wherever possible or as instructed, separate the packaging material according to responsible waste disposal options and sorting for recycling.
f) Always ensure any glass surface is protected against breakage.
g) Kindly ensure that the product is properly packaged before it is handed over to the authorized Recycler.


a) Do not dismantle your electronic products on your own.
b) Do not throw electronics in bins having "Do not Dispose" sign on the product package.
c) Do not give e-waste to informal and unorganized sectors like local scrap dealers.
d) Do not dispose of your product in garbage bins along with municipal waste that ultimately reaches landfills.

Be a Responsible User. Recycle your E-waste for a Greener Planet.

E-waste FAQs